As to be complied with the law of Anti-Money Laundering and Combating the Financing of Terrorism; we, Dusit Hotels & Resorts, as the merchant of e-Payment as in accordance with the law that governs a control of electronic payment services, which requires the customers to provide their information and proof (Know Your Customer: KYC), including the customers’ identifications and proofs of identities when the customers purchase an electronic money card (the Dusit Gift Card).
We, therefore, would like you to fill in your details as required before doing the transaction.
We do apologize for any inconvenience if the system itself cannot continue to proceed on transaction because of the fact that the customers does not completely provide the required information.
DUSIT E-CARD
Terms & Conditions
- Advance reservation is required through www.dusitshop.com or contact hotel reservation. Reservations are subject to room availability. Blackout dates vary according to each hotel.
- The period of validity is shown on the email.
- Supplementary charges apply for rollaway beds and/or room upgrade.
- Additional charges may apply for children, according to hotel policy.
- A valid Dusit E-Card is invalid, the hotel’s Best Available Rate will be applied.
- In the event of a no-show or late cancellation, the hotel’s Best Available Rate will be applied to the guaranteed credit card according to hotel policy.
- Cancellation or amendment policy is 7 days prior to arrival and able to make through www.dusitshop.com or contact our call centre.
- This Dusit E-Card is valid for one-time use only, is non-refundable and cannot be redeemed for cash.
- Please keep the Dusit E-Card is valid for one-time use only, is non-refundable and cannot be redeemed for cash.
- Please keep the Dusit E-Card after successfully checked-in as proof of payment upon check-in.
DUSIT PHYSICAL CARD
Terms & Conditions
- Advance reservation is required through www.dusitshop.com or contact hotel reservation. Reservations are subject to room availability. Blackout dates vary according to each hotel.
- The period of validity is shown on the card.
- Supplementary charges apply for rollaway beds and/or room upgrade.
- Additional charges may apply for children, according to hotel policy.
- A valid Dusit Card is invalid, the hotel’s Best Available Rate will be applied.
- In the event of a no-show or late cancellation, the hotel’s Best Available Rate will be applied to the guaranteed credit card according to hotel policy.
- Cancellation or amendment policy is 7 days prior to arrival and able to make through www.dusitshop.com or contact our call centre.
- This Dusit Card is valid for one-time use only, is non-refundable and cannot be redeemed for cash.
- Please keep the Dusit Card is valid for one-time use only, is non-refundable and cannot be redeemed for cash.
- Please keep the Dusit Card after successfully checked-in as proof of payment upon check-in.
DUSIT CASH CARD (Physical Card)
Terms & Conditions
- This Cash Card can be used for accommodation charges, dining and spa at participating Dusit Hotels & Resorts. Conditions may apply; please check with participating properties for specific details. Please inform a hotel staff member upon check-in or on arrival at the restaurant where you wish to redeem the Cash Card.
- This Cash Card is valid for one-time use only, is non-refundable and cannot be redeemed for cash.
- Please treat your Cash Card like cash. If it is lost, destroyed or stolen, Dusit Hotels & Resorts will not be able to refund any outstanding value on the card.
- The Cash Card will be expires one year after the purchase date as shown on the back of the card.
- If a transaction exceeds the Value Certificate’s face value, the user must pay the difference.
- Dusit Hotels & Resorts will collect the Cash Card after successfully checked-in as proof of payment upon check-in.
PRODUCTS
Shipping Information
- Please allow 1-2 days for processing and delivery within Bangkok Metropolitan Area and 2-3 days within other cities in Thailand. This gives our artisan partners time to prepare your order with exceptional care and attention to detail.
Storage Information
- Our Organic Basil Pesto Sauce is best to consume within 7 days after receiving. Please store in the refrigerator after opening.
- Our Signature Palmiers are best to consume within 4 days after receiving. Please store at room temperature.
Return Policy
- Perishable food items are not eligible for return shipping. However, if you encounter any problems, please do not hesitate to contact our team via the message box below.